Serving diverse customers with dedication is our most challenging and rewarding commitment...
Our team value win-win relationships in our engagements through positive feedback or recognition from customers. We seamlessly work across multiple domains in collaboration with incumbents and other providers for the quality of services delivered.
Customer Testimonials
Rapid Reaction to Threat in Holiday Season.. "Before, during, and after the Christmas and New Years holidays, you've worked quietly, intensely, and effectively to address and close two separate incidents.
Everyone has stepped up to cover for others on our team who have had other emergencies and obligations with friends and family to provide support and caregiving. Everyone has demonstrated leadership and resolve."
Exemplary Service.. "First I want to offer a huge, heart-felt thank you for providing me with the license, which will make it possible for the teams to more easily fulfill our obligations to our amazing partners and stakeholders.
Second, and at least as equally important, I wanted to let you all know that shortly after I sent my Friday afternoon message, Mai suggested I reach to the contractor who had processed the account assigned to me. I did so and at 6 PM Friday evening she and I had a Teams meeting during which she walked me through how to access it via Okta and activate it. She was clear, thorough and patient. All-in-all, considering the hour, at the very end of a work week, this is performance well above what might be expected, and I hope she can be recognized for such exemplary service."
Success Stories
Our team works as experts and liaisons with the stakeholder community through work sessions, interviews, and site visits to derive thorough understanding of shortfalls and pain points. This allows us to identify enhancement opportunities and solution alternatives. Each customer has unique needs; we work to fully understand their requirements and priorities in the design of solutions as well as the choice of technologies.
Benefits Integrated Delivery…Veterans Affairs "Benefits Integrated Delivery is a program that transforms claims processing and delivery of benefits. This business case is an opportunity to jointly perform engineering with leading vendors and migrate tenants to a streaming application platform where they can subscribe as producers or consumers of events and topics near real-time. This development uses talents across multiple teams to integrate various technologies.
Enterprise Digital Solutions and Strategies…Our team is supporting the Administration of Community Living’s core tasks for modernizing and migrating legacy applications and databases to a mesh Cloud environment. We implemented new capabilities including a data lake, network security, and better user experience with various talents supporting databases, applications, servers, reports, end-user accounts, vendor accounts, and security monitoring.
Operations Triage…Managing operations high priority and critical priority incidents across Veterans Affairs information systems is a major program data analytics opportunity to develop decision-support dashboards and define insightful Site Reliability Engineering (SRE) metrics that support the daily executive brief with a combination of descriptive and prescriptive analytics with incrementally accurate margins of error over time.
Human Capital Framework…The Federal Aviation Administration (FAA) Human Resources "Reports Automation" gave the opportunity to deploy automated capabilities along with a series of dashboards that support compliance with HRStat and the Federal Human Capital Framework. Our HR data analytics and dashboards integrate payroll and recruitment data sources to support workforce management (pay grades, mobility, retirement, telework, labor unions, policy, PTO donations, veterans, etc.) and administrative functionalities such as FOIA response, correspondence, disaster preparedness, and recovery assistance for employees and their households.
Document Management…The "Doc Management" project of NJM was a software engineering opportunity that integrates automated scanning/indexing of document types with Guidewire claim center and policy center applications. It gave an opportunity to work as liaison between vendors and the client to identify and evaluate content management solutions, analyze gaps/workarounds, and enhance branding through marketing and communications. Integrating technologies for diverse capabilities including requirements management, requirements publishing, automated testing.
Public Schools Security Monitoring…The “Hikvision Cameras” for the City of Manassas, VA was an opportunity to serve local communities with monitoring cameras for the safety of school perimeters.